Frequently asked questions

What is a proxy server?

In general, a proxy is a gateway between you and your destination (for example a website).
Instead of directly communicating with a website your computer is talking to it through the proxy server.
Proxies can be used to reach secure places behind firewalls, to unblock content or to hide your true IP address from the destination webserver.
We offer IP solutions for military, Internet Marketing companies, scraping projects and normal people to power their business or enhance their privacy.

What sort of proxies do you offer?

We offer dedicated high anonymous HTTP and SOCKS proxies as well as VPN on highspeed connections (100 Megabit).
This is highly different to botnet or "public" proxies (illegal, slow, unreliable), our proxies are stable and very fast!
There is no login or password required to use them, by starting the proxies from our webtool or through an API call,
they are automatically set up to listen only to your IP address.
IPs are not shared, every IP is dedicated to the customer.

What does "exclusive high anonymous HTTP/SOCKS Proxy" exactly mean ?

Our proxies are "exclusive", this means no one except the customer who owns the Proxy can use it.
Our proxies are "high anonymous", sometimes also called "Elite". This means your IP address is not sent in the HTTP headers.
The desination webserver can not detect you use a proxy.
Our proxies are HTTP and SOCKS proxies! HTTP proxies are most common and specialized for websites access while SOCKS is a universal protocol.
Special: You can choose between both proxy protocols in your profile and switch between them immediately without any additional fee or delay!

How reliable is SEO-Proxies for production environments?

We focus strongly on providing highest reliability.
We offer our service from 7+ different datacenters and the main site (for API and processes) is hosted on two independend places.
No normal datacenter or server fault can render our services offline.

What is the deal with your VPN offer ?

We recently introduced VPN as 3rd protocol option next to SOCKS and HTTP for all our customers!
All existing licenses have been upgraded to include VPN for free.
VPN is a very powerful and secure method to tunnel your whole computer behind your licensed IPs, this means no application proxy support is required.
By connecting to our VPN service your computer acts as if a new physical network interface were added, all traffic is forwarded through the VPN.
VPN setup packages are available for Windows (2000 SP4, XP, Vista and 7), if you are interested in our Exclusive VPN solution pelase watch the video here.

Which GEO-locations are available for private proxies?

  • USA, Colorado, Denver
  • USA, California, San Francisco Bay Area
  • USA, Washington, Seattle
  • USA, Texas, Dallas
  • USA, California, Los Angeles
  • USA, New Jersey, Secaucus
  • USA, Georgia, Atlanta
  • USA, New York, New York City (Manhattan)
  • Germany

How can I verify the GEO location of my proxies are correct?

You can make a traceroute to the IP, in most cases it will contain hints about the location when you look at the last routers.
Alternatively check out MaxMind, they are the leading commercial geolocation provider and offer a free online demo and database.
Another option is, a non commercial geolocation project.

How can I verify a private proxy geo location ?

You can either trust the information displayed in our webtool, it will accurately list geographic locations for all our IPs.
Alternatively you can make a traceroute to the IPs which will list all routers between you and the IP location.
Large routers usually contain a location hint in their domain name.
In any case, we guarantee you that the IPs are running on servers in the correct geo locations. Exactly as advertised.

Some services provide lower prices ?

Proxies have always been a shady business for many service providers. Proxies are the #1 tool used for scamming/spamming and illegal activities.
When you buy IPs/proxies from an unknown partner you not only risk to receive IPs that have been abused heavily before, you even risk to "buy"
illegal IPs (for example proxies delivered by trojan horses). If you find an offer that looks too good to be true something might not be right.
Aside of the low IP quality most proxy services offer, you might also find that other users also use your "private proxies"!
In many of those cases it can happen that such an IP solution stops existing or fails from one day to another. is different. We do not accept illegal activities and we do not aim to be the lowest priced bulk IP service.
We aim for highest IP quality, highest reliability and flexibility. We can guarantee that the IPs you receive are not "abused waste" and
that all licensed IPs are dedicated to you only.
We can also provide a lot more technical support than other services which can be a key component when it comes to professional usage.
If you are looking for a professional IP solution you can trust to build your project on top we are the right partner.

What country are your proxies from ?

United States
We provide proxies from Denver (CO), SF-Bay-Area (CA), Los Angeles (CA), Seattle (WA), Dallas (TX), Atlanta (GA) and NYC/Manhattan (NY).
You can contact us if you require a custom solution.
You can see the country, area and city of the proxies in our webtool.

What does API mean, and what is a "Webtool" ?

API means "Application Programming Interface". Our API is based on the HTTP protocol, this makes it easy to integrate the API into custom tools.
To learn more about our API please read through our API documentation.
Our Webtool is your control center. You can rotate your proxy IP, change proxies or take new proxies from there.
Everything you can do through the webtool can also be automated or integrated into your scripts through API calls!

Does your API work with "this application" ?

When you require an existing application to support our API (for automated proxy rotation) please contact their customer support!
If an API integration is not possible you can still use our API or the webtool "autorotation" feature to make the proxy change periodically.
Support for CLAD Genius: You can use proxy rotation with CLAD Genius, please read more details at our API page
CL-Bot-Pro supports our API as well.

What sort of free source code do you offer ?

At the moment we offer PHP functions that can be used as base for larger scripts.
As demonstration project you can download a full featured multi-page search engine scraper, checkout our API documentation for details.
The php source code is using the free cURL library, this code can easily be adapted for other programming languages as cURL is widely available.
You will also find a javascript with iMacros code embedded (requires the free iMacros Firefox addon).
There are large scaled opensource projects supporting our API, they are linked at our API page.

What does the "Configure Browser" and "Use Real IP" button do in the webtool ?

These buttons take away any configuration work from you!
Just click on "Configure browser" and your browser is configured to access the internet through the selected proxy!
On the upper left side you can see the small IP information window change and show your external IP.
Click on "Use Real IP" and your browser switched back to normal operation without proxy, the IP window on the upper left updates again.
This feature is available for Google Chrome and Firefox (Mozilla browsers), check out the next question for other browsers.

How to use the proxy for IE, Opera or other applications?

In the case you can not use the automated browser configuration you need to setup the proxy configuration by hand.
First you need to start the proxy over webtool, same procedure as normal. (But never use a proxy to connect to the webtool.)
Now you switch to the proxy settings dialog of your browser (advanced network configuration) and configure it as explained below.
1. Remove all proxies configured there
2. Enter as HTTP (default protocol) proxy or into the SOCKS field when you selected SOCKS proxies
If you use the US portal you need to enter instead
3 Enter your proxy port (you see the port number when you click on "Info" in the webtool, or on the API web-page)
4 Enter into the field for proxy exceptions add it comma separated with and without "www."
Special: You do not have to change the proxy settings if you wish to rotate to your next IP, the settings can always stay the same!

What am I allowed to do through your proxies ?

You must not use our proxies for fraud, scam or spam. This includes xrumer, scrapebox and http referrer spam.
Our IPs can be used for video uploading, accessing search engines, social media, classified ad sites, data entry and much more!
Bandwidth is "fair use", this means you should not abuse the IPs for massive upload or download.
If you have high bandwidth requirements please contact us.
You shall not overuse/abuse an online services through a single proxy, if a service only allows 1 "entry" per day then do not
use a single IP for a multiply of that. We do not tolerate any abuse.
In short words: Treat the IPs well, they are a limited resource and our IPs are of exceptional good quality compared to other services.
We reserve the right to suspend a license at any time, if the customer violates our TOS.

Can I post on Craigslist(tm) and co. ?

Usually yes but you often require a PVA (phone verified account) to post.
When ordering, make sure to write Craigslist into the "usage" field in your profile so you receive the right subnets.
It should be noted that Craigslist(tm) does not allow more than one ad per person per 48 hours.

Do I receive a "proxy list" ?

No. By ordering a license you receive access to our webtool and API.
By default a license only allows you to run one proxy at one time, you can use API calls or the "rotate" button to change the IP of this proxy.
Our webtool can even automatically configure your browser to use the proxy or to use your real IP (only for Chrome/Firefox).
Applications either have to use our API or the proxy is changed by hand by yourself (rotate button). You can also use our autorotation feature.

I noticed your proxies have two IPs: one internal and one external. What's that about ?

This is not important for you, it just means that the proxy IP you connect to is not equal the external IP you receive.
The advantage: When you rotate a proxy then the configured proxy settings do not change, but the external IP changes !
It simply means less (or no) configuration work for you.
By default you have one proxy active and change it's external IP through API/API-tools or the "rotate" button, if you need
more than one proxy started at the same time just contact us for a custom license.

I'm unsure, can I test your service ?

A free test is not available anymore. The high abuse rate on our dedicated free trial servers lowered the IP quality.
This did not reflect our true service, so we completely stopped providing free trials.
If you are serious about testing our IP solution, please order a small license for one month.

My project requires to leave an IP dormant for a while after usage, how to do that ?

You can configure a specific amount of hours a proxy has to be "idle" until it can be used again!
This is available through an option in your profile (proxy time restriction).
This setting will enable colors in your webtool so you can always see which IPs have been used within your configured time range.

Since when are you in business, can I trust in your long-term?

We have launched as private dedicated proxy solution during 2008.
We are nearly 4 years in business and will continue to provide reliable and high quality IP solutions to our customers.
You can trust in us to power your IT projects!

I ordered a license with 10 proxies, do I receive 10 new IPs monthly ?

No, by default you do not receive new IPs as a plan, this is important to preserve our high IP quality.
If you only needs an IPs for a short amount of time you will be better off with a service like .
We focus on long term usage as high reliable and high quality IP solution.
However, it is possible to exchange your IPs for a one-time fee. In any case this should be an exception.

The VPN connected but my IP did not change

In this case please launch OpenVPN Gui as Administrator (for example, right click -> Run as Administrator).

Do you offer any guarantees ?

If you have any issues or problems we will work with you until your issues have been resolved.

My question is unanswered!

Please contact us